Terms & Condition

1. Introduction

Welcome to Medical Bookers (“we,” “our,” or “us”). We operate as a medical tourism facilitator, connecting patients with hospitals, clinics, and medical professionals abroad. By using our website or services, you (“the Client” or “Patient”) agree to the following Terms and Conditions. Please read them carefully before proceeding.


2. Nature of Services

Medical Bookers provides the following services:

  • Facilitating connections between patients and healthcare providers abroad.

  • Promoting hospitals, clinics, and doctors for medical tourism purposes.

  • Providing information and assistance regarding treatment options, travel, accommodation, and estimated costs.

  • Offering medical travel packages that include coordination and support services (non-medical).

Medical Bookers is not a hospital, clinic, or healthcare provider and does not give medical advice, diagnosis, or treatment. All medical procedures are performed by independent healthcare providers under their own responsibility.


3. Disclaimer and Limitation of Liability

  • All medical advice, treatment plans, and outcomes are the sole responsibility of the chosen hospital or doctor.

  • Medical Bookers does not guarantee the success of any treatment or the accuracy of medical information provided by healthcare providers.

  • We are not liable for any loss, damage, injury, or complication arising from medical procedures, travel, or accommodation arranged through our services.

  • The Client is encouraged to verify the credentials, experience, and accreditations of the healthcare provider before proceeding.


4. Payment Terms

  • Payments for facilitation or coordination services must be made as per the agreed quotation or package details.

  • In some cases, Medical Bookers may collect deposits on behalf of hospitals or clinics; such payments are transferred directly to the healthcare provider.

  • All medical treatment costs are payable directly to the respective hospital or clinic unless otherwise agreed in writing.

  • Refund policies are subject to the terms of the respective healthcare provider and are not determined by Medical Bookers.


5. Travel and Accommodation

  • Medical Bookers may assist in arranging travel, airport transfers, or accommodation, but such arrangements are made through third-party providers.

  • We are not responsible for flight cancellations, visa denials, or travel disruptions caused by third parties.


6. Confidentiality and Data Protection

  • All personal and medical information shared with Medical Bookers is treated as confidential and used only for the purpose of facilitating your medical journey.

  • We comply with GDPR and applicable data protection laws to ensure your privacy and data security.


7. Third-Party Links and Promotions

  • Our website may contain links to third-party hospitals, clinics, or service providers. We do not endorse or control the content or practices of these third parties.

  • Medical Bookers may act as a promoter or marketing partner for certain hospitals or specialists; such affiliations do not affect the independence of medical decisions.


8. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ireland, and any disputes shall be subject to the exclusive jurisdiction of the Irish courts.


9. Amendments

Medical Bookers reserves the right to modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our website.