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Frequently Asked Questions

Frequently Asked Question

We ensure that our customers receive the best possible services.

Can I expect top-tier care at these facilities?

Absolutely, the hospitals we recommend are world-class. They are renowned international medical centers with a proven track record of excellence. Our rigorous selection process ensures that our partners meet the highest standards of care.

What payment methods do you accept?

Our partnered hospital accepts wide range of payment methods to accommodate our customers' preferences. These include major credit cards (Visa, Mastercard), PayPal, bank transfers.

Partner hospital requesting to be partner with us depending upon payment options , we accepts online payments using trusted payment provider .

How can I contact your customer support?

You can easily reach our dedicated customer support team through various channels. We offer support via phone and email address. Please visit our contact page. Any emails queries can be directed to care@medicalbookers.com

What is Cross Border Treatments for IRISH residents ?
Irish patients can bypass lengthy domestic public waiting lists by traveling to the EU or Northern Ireland for medical treatments, provided they secure a valid referral from an Irish GP or consultant before departure. Under official cross-border schemes, patients pay for their consultations and procedures upfront and subsequently claim a reimbursement from the Health Service Executive (HSE) up to the equivalent cost of public care at home. However, patients must be careful to cover their own travel costs and ensure they obtain strict prior authorisation from the HSE for any treatment requiring an overnight hospital stay.
 
I am a hospital representative ? I would like discuss my options ?

If you represent a hospital, clinic , welness center  please send us your interest on care@medicalbookers.com, we will get back to you  within  48 hrs from the time of enquiry received. 

Do I pay Medical Bookers or the hospital directly?

Yes. You pay directly to the hospital for your treatments. You only pay us for our service such as Logistic , hotels or apartments booking and advance consultation fee if applies.

How do I know the clinics listed on your platform are safe?
    • Medical Bookers only partners with vetted, top-rated hospitals that maintain strict international hygiene and safety standard
Can I consult with a doctor online before I book my trip?

Yes, the platform allows you to upload your records and consult with foreign medical professionals before finalizing your treatment.

Does Medical Bookers charge a service fee to patients?

No, searching, comparing, and connecting with hospitals through the Medical Bookers Platform is entirely free for patients.

Can I bring a family member or travel companion with me?

Yes, travel packages can accommodate a companion to assist you during your hospital stay and recovery.

Business Office

Applewood Main Street, Dublin, K67 DN24, 60 A Hibernia Road, Middlesex, London

Drop Mail

care@medicalbookers.com

Call Us

+353899417342

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